The Office of the State Long-Term Care Ombudsman, a division of the Ohio Department of Aging, has released results of the 2017 Long-Term Care Resident Satisfaction Survey. This survey, conducted through face-to-face interviews with residents of nursing homes and assisted living facilities, assessed residents’ satisfaction with an array of subjects related to their care and everyday life.
The statewide average satisfaction score for assisted living facilities was 85.2 out of 100. With an overall score of 92.4, The Ashford on Broad ranked first among Columbus assisted living communities for resident satisfaction. In addition to overall satisfaction, the survey measured how well specific aspects of the facility met the residents’ needs and expectations. The attached image shows The Ashford on Broad’s scores for each aspect and how it compared to the statewide average.
The Ashford on Broad’s excellent ratings also placed the community in the top 10% of all assisted living communities in Ohio. Congratulations to the team members that made The Ashford on Broad one of the best care facilities in the state!